Warranty

All motorcycles new and used supplied by Granby Motors Ltd. come with a minimum 12 month unlimited mileage, parts & labour warranty.1

Most new motorcycles supplied by Granby Motors come with a 24 month warranty.

All our motorcycles are thoroughly inspected and prepared for superior reliability, safety, and performance.

Maintain maximum protection under warranty by ensuring your motorcycle is serviced in accordance with the recommendations of the scheduled maintenance chart in the owner's handbook.

Whenever service, repair or warranty work is undertaken the motorcycle service handbook should be made available to your dealer. The appropriate service record should be stamped by a reputable dealer.

Within the warranty period, Granby Motors Ltd warrants the motorcycle to be free from any defect in materials used in the manufacture, and/or workmanship at the time of its manufacture or delivery.

Any part found to be defective during this period will be repaired or replaced at the discretion of Granby Motors Ltd.

Any part replaced under the warranty will be covered for the remaining period of the warranty.

Any parts replaced under warranty must be returned to Granby Motors Ltd by the dealer/distributor and will become the property of Granby Motors Ltd.

Granby Motors Ltd. may, at its discretion make any repairs or replacement of defective parts falling outside the warranty, but such work shall not be deemed to be any admission of liability.

Granby Motors Ltd. will bear labour charges for work carried out under the warranty. The warranty may be transferred to subsequent owners for the balance of the remaining period.

Conditions and Exclusions
  • 1. The machine must not have been used for competition, misused 2, inadequately maintained, or incorrectly serviced or maintained.
  • 2. The machine must not have been subject to any modification, repair or replacement other than as authorised by Granby Motors Ltd.
  • 3. The machine must have been serviced by an qualified motorcycle dealer, at the intervals specified in the Owners Handbook and the service log completed accordingly.
  • 4. Defects caused by faulty adjustment, or repairs and alterations performed by a non-authorised dealer are not covered by this warranty.
  • 5. Defects caused by the use of parts and accessories not authorised by Granby Motors Ltd. are not covered by this warranty.
  • 6. The warranty does not cover the cost of removal and replacement of parts and accessories, unless supplied as original equipment, or recommended by Granby Motors Ltd.
  • 7. The warranty does not cover the cost of transportation of the machine to or from the authorised dealer, or expenses incurred while the machine is off the road for warranty repairs.
  • 8. Normal servicing and normal service items, such as spark plugs, oil and air filters are not covered by this warranty. Similarly items which are expected to wear as part of their normal function such as tyres, bulbs, chains, brake pads and clutch plates are also excluded, unless there is a manufacturing defect.
  • 9. Front fork seals are not covered by this warranty being subject to wear and tear (particularly stone damage to inner fork tubes).
  • 10. The motorcycle's exhaust silencers are warranted for 12 months from the commencement of the general motorcycle warranty. During this 12 month warranty period, internal corrosion or deformation of internal baffles are excluded from the warranty. After this 12 month period, the motorcycle silencers are excluded from the terms of this warranty.
  • 11. Other items excluded from warranty are seats, luggage, paint, chrome, polished aluminum items, or trim deterioration caused by normal wear and tear, exposure or lack of correct maintenance.
  • 12. The motorcycle battery is warranted for 6 months from the original date of purchase of the motorcycle. After this 6 month period, the battery is excluded from the terms of this warranty. The battery supplied with the motorcycle must be provided with sufficient charge to replenish that lost by the operation of the starting mechanism and/or the use of electrical equipment whilst the engine is not running. NOTE: the performance of motorcycle batteries can be significantly diminished if the battery is not charged on a regular basis.
  • 13. The warranty does not cover motorcycles that are used on a commercial basis.
  • 14. The warranty does not cover defects which have not been reported to an authorised dealer within ten days of discovery of the defect.
  • 15. The warranty does not cover machines which have been inadequately lubricated, or for which the wrong fuel or lubricant has been used.
  • 16. Should a warranty claim become necessary, Granby Motors Ltd. shall not be liable for loss of use, inconvenience, lost time, commercial losses or other incidental or consequential damages.

This warranty shall be interpreted in accordance with English law and any question arising from this warranty shall be subject to the jurisdiction of the English courts.

Any statement, condition, representation, description or warranty otherwise contained in any catalogue, advertisement or other publication shall not be construed as enlarging, varying or overriding anything contained herein. Granby Motors Ltd reserves the right to make alterations or improvements without notification to any machine without obligation to do so to machines already sold. This warranty does not affect your statutory rights.

Service Record

Enjoyment of your motorcycle will be enhanced by the knowledge that your machine is being serviced to the high standards demanded by Granby Motors Ltd. Your motorcycle may require more frequent servicing if operated in severe climates or conditions, or if used for short, stop—start journeys.

The first service must be carried out at 500 miles/800 kilometres/3 months, whichever comes first.

1 Except where otherwise stated - accounting for age, type, or condition some vehicles may be offered with a shorter warranty. This is noted on the product page on this website.

2 Misuse includes any use not in accordance with the recommendations made in the owner's handbook and any use contrary to the warnings given in that same handbook. In addition, misuse will include, but not be limited to any use of the motorcycle which does not constitute normal road use.